Hajee Privacy Policy — Your data is safe with us

Hajee (hajee.bet) is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy clearly outlines what information we collect, why we collect it, and how it is kept secure.

By using the Hajee platform, you agree to this privacy policy. Please read it carefully before you start using the platform.

Hajee collects your information in several ways. Below is a detailed breakdown of the types of information we gather.

Hajee uses collected data solely for specific, defined purposes. Your information is never used for anything else without your consent.

• Account management: Your information is used to create, verify, and manage your account.
• Transaction Processing: Financial information is used to process deposits, withdrawals, and bonus payments.
• Security Assurance: Data is analysed to detect and prevent fraud, money laundering, and other illegal activity.
• Service improvement: Usage data is analyzed to continuously improve the user experience.
• Sending notifications: Your contact information is used for promotions, bonuses, and important updates.
• Legal obligation: Your information may be used to meet requirements set by government or regulatory authorities.
• Responsible Gaming: To identify problematic gaming patterns and provide timely support.

Hajee retains your data only for as long as necessary. All information is kept while your account remains active.

• Account information: Retained for a minimum of 5 years after account closure (as required by law).
• Transaction records: May be retained for up to 7 years in accordance with financial regulations.
• KYC Documents: Retained after verification is complete, as required by legal obligations.
• Log Files & Device Information: Typically retained for up to 90 days.

Once the retention period expires, your data is securely deleted or anonymised.

Hajee never sells your personal information. However, limited data may be shared in specific circumstances.

• Payment processor: Necessary information is shared with bKash, Nagad, and similar services to process deposits and withdrawals.
• KYC partner: Data may be shared with authorised third parties for identity verification purposes.
• Law Enforcement: Information may be disclosed in compliance with court orders or government directives.
• Technology Service Providers: Limited data may be shared with technology companies that help operate the platform.

Cookies and similar technologies are used on the Hajee website and app. Cookies are small text files stored on your device.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Used to analyze and improve platform performance.
• Security cookies: Helps detect and prevent fraudulent activity.

You can disable non-essential cookies through your browser settings, though some features may not function properly as a result.

Hajee uses industry-leading technology to keep your data secure. Our security systems are continuously updated and monitored.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security to protect your account login.
• Firewall & DDoS protection: Advanced server-level security measures.
• Regular Security Audits: Regular system audits conducted by independent third-party experts.
• Staff training: All staff receive regular training on data protection.
• Data Backup: Your data is backed up across multiple secure servers.

Every registered Hajee user has certain fundamental rights regarding their personal data — rights we fully respect and uphold.

• Right to access: You can request to view the information we hold about you at any time.
• Right to Correct Your Information: You have the right to request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data, subject to certain conditions.
• Right to restrict processing: In certain cases, you may object to the processing of your data.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Opt Out of Marketing: You can opt out of marketing notifications at any time.

To exercise these rights support@hajee.betEmail us at and we'll respond within 30 business days.

Hajee is strictly for users aged 18 and above. We do not knowingly collect data from minors.

• Age verification is carried out at the time of registration.
• Date of birth and ID are verified as part of the KYC process.
• Any data inadvertently collected from a minor will be deleted immediately.

If you believe your child or someone you know has created an account, please contact our support team immediately.

Hajee may update this privacy policy as needed. If any significant changes are made, we will notify you via email or an in-platform notification.

• The date of any update will always be shown at the top of the page.
• For significant changes, you will be notified at least 15 days before they take effect.
• Continued use of the platform after a revised policy takes effect will be considered your acceptance of the updated terms.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us.

• Email: support@hajee.bet
• Live Chat: Available 24/7 on the platform
• Help Center: /help-center

This Privacy Policy was last updated January 2026 on the date indicated above.